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Post by IOSBlue on Mar 13, 2016 17:57:51 GMT
Anyone know a work around to Tapjoy?
I couldn't get Tapjoy in my game, so I resetted my iOS advertising id as suggested and was finally able to get Tapjoy offers to show up again, however.....
....any Tapjoy offers I do, do NOT payout. I've watched videos, downloaded apps but not getting coins for them.
Is there anything else I need to reset? Anything in either iOS or Bluestacks?
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bunny
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Post by bunny on Mar 13, 2016 18:15:21 GMT
im android but cannot either... sorry couldnt help....
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borracho
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Post by borracho on Mar 13, 2016 19:10:04 GMT
I have got an response from tapjoy that is an actual human being. it took me around 2 months of non stop emailing about this bug (since they dont have any phone number to call and bitch about their service) they finnaly told me that they will look in to my case manually and next day i received like 300 coins that was on hold, they flagged my account for using vpn (in south america i get 2-3 offers top most of the time its 0 and 1-2 video daily if it works correctly, so vpn is my only solution to get coins from tapjoy)
So problem is tapjoy, you need to contact them and try to solve your problem, there is no work around that i know nor found one on internet.
Just go "stalker" on them and send email everyday, complete offers even you know you wont get reward so you can open a new ticket for that offer..these tickets adds up and eventually you get a response.
Good luck.
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pidaman21
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Post by pidaman21 on Mar 15, 2016 7:37:07 GMT
i recieved some of my offers-> here is the mail from Tapjoy Hi again!
We appreciate your continued patience with this process. I apologize for the time it has taken us to get back to you! I can definitely assist you!
After taking a peek at your account, we wanted to provide a bit more information as to why your reward was delayed.
Some of the offers that you've participated in have been flagged in our system for manual review.
When you're completing offers, please keep in mind that changing your Device Identifier causes a number of issues in our systems, not limited to being flagged by our Risk Management systems. If you're using an iOS device, this can be avoided by disabling "Limit Ad Tracking" on your device. You can locate this feature in "Settings," then "Privacy," then "Advertising.”
After careful review, I’ve gone ahead and awarded you for the following flagged offers.
3 Coins for the "Watch Brick Breaker Hero!" offer. 3 Coins for the "A global competition mode turns on for Piano Tiles 2: Google Play September 2015 die weltweit erste Spiel!" offer. 3 Coins for the "ZZZZ - Brand new Modern War Strategy Game. Be the first to play!" offer. 3 Coins for the "Watch Gummy Drop!" offer. 3 Coins for the "Watch Dungeon Boss!" offer. 3 Coins for the "Schaue dir das 'World Chef' Video an!" offer. 15 Coins for the "Kill Shot Bravo" offer. 3 Coins for the "Watch Dungeon Boss!" offer. 3 Coins for the "ZZZZ - Brand new Modern War Strategy Game. Be the first to play!" offer. 21 Coins for the "Shipwrecked: New World" offer.
As this is your first warning, please let this serve as our notice to you that continuing this behavior could result in the permanent suspension of your account from Tapjoy services.
Thanks again for choosing Tapjoy, and please feel free to let us know if you have any other questions or concerns!
All the best,
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Post by iOSBlue on Mar 15, 2016 15:07:44 GMT
i recieved some of my offers-> here is the mail from Tapjoy Hi again! We appreciate your continued patience with this process. I apologize for the time it has taken us to get back to you! I can definitely assist you! After taking a peek at your account, we wanted to provide a bit more information as to why your reward was delayed. Some of the offers that you've participated in have been flagged in our system for manual review. When you're completing offers, please keep in mind that changing your Device Identifier causes a number of issues in our systems, not limited to being flagged by our Risk Management systems. If you're using an iOS device, this can be avoided by disabling "Limit Ad Tracking" on your device. You can locate this feature in "Settings," then "Privacy," then "Advertising.” After careful review, I’ve gone ahead and awarded you for the following flagged offers. 3 Coins for the "Watch Brick Breaker Hero!" offer. 3 Coins for the "A global competition mode turns on for Piano Tiles 2: Google Play September 2015 die weltweit erste Spiel!" offer. 3 Coins for the "ZZZZ - Brand new Modern War Strategy Game. Be the first to play!" offer. 3 Coins for the "Watch Gummy Drop!" offer. 3 Coins for the "Watch Dungeon Boss!" offer. 3 Coins for the "Schaue dir das 'World Chef' Video an!" offer. 15 Coins for the "Kill Shot Bravo" offer. 3 Coins for the "Watch Dungeon Boss!" offer. 3 Coins for the "ZZZZ - Brand new Modern War Strategy Game. Be the first to play!" offer. 21 Coins for the "Shipwrecked: New World" offer. As this is your first warning, please let this serve as our notice to you that continuing this behavior could result in the permanent suspension of your account from Tapjoy services. Thanks again for choosing Tapjoy, and please feel free to let us know if you have any other questions or concerns! All the best, Is Tapjoy working for you now, meaning you're able to do offers again?
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pidaman21
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Post by pidaman21 on Mar 15, 2016 15:19:19 GMT
not 100 % i can do offer and receive coins (download and start and so on) but no coins from videos yet
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olol
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Post by olol on Mar 16, 2016 0:49:23 GMT
That's pretty cool, I can't do offers, and no answers from them :/
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olol
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Post by olol on Mar 16, 2016 0:52:00 GMT
But even if you are flagged on Android, you still can use Tapjoy on iOS
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Post by KL on Mar 18, 2016 5:11:40 GMT
I got my account blocked on android and ios device so I did a little test today. I would get the payout if I create a new game account on the blocked device IOS and android. Seems like they block the game account but not the device itself.
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atlas
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Post by atlas on Mar 19, 2016 8:12:42 GMT
I got my account blocked on android and ios device so I did a little test today. I would get the payout if I create a new game account on the blocked device IOS and android. Seems like they block the game account but not the device itself. There are three levels of blocking, too. I think it's 1 day, 1 week, then permanent... or maybe 1 week, 1 month, then permanent. I'm not sure. You are correct, though. They block the game account. You can always create a new account and go from scratch.
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nyczm
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Post by nyczm on Mar 26, 2016 4:30:37 GMT
I got my account blocked on android and ios device so I did a little test today. I would get the payout if I create a new game account on the blocked device IOS and android. Seems like they block the game account but not the device itself. There are three levels of blocking, too. I think it's 1 day, 1 week, then permanent... or maybe 1 week, 1 month, then permanent. I'm not sure. You are correct, though. They block the game account. You can always create a new account and go from scratch. So resetting the id is their main reason to flag? I tried it only a few times (3 times) and had my vpn on... I was doing this with the video offers..I think I was flagged already which was pretty quick since I haven't received any app offers or video offers since. And when you say create a new account, do you mean region?
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Post by KL on Mar 26, 2016 20:53:31 GMT
Create new account means a totally new game, new account and start from the beginning. You can select your current region but I doubt you want to do it because you have too much to lose.
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lewan
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Post by lewan on Mar 26, 2016 23:14:26 GMT
I got my account blocked on android and ios device so I did a little test today. I would get the payout if I create a new game account on the blocked device IOS and android. Seems like they block the game account but not the device itself. But what did you do? I play on both systems and I've never had any sign of punishment. I get coins from both as well.
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omnipsycho
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Post by omnipsycho on Mar 26, 2016 23:30:58 GMT
There's an app that lets you change device id. Guessing that is what he done
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jtk28
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Post by jtk28 on Mar 26, 2016 23:38:26 GMT
Anyone else just having problems with coins on the iOS device?
I use an iPad and bluestacks. On bluestacks the coins work fine, but on the iPad one it doesn't work and if it does it work it only works for videos.
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