No Free Coin Payment - Workaround?

[clyde]

Hey Guys, since there is a lot of knowledge right here in this forum I want to ask you something.

~ 2-3 Months ago I did the Free Coins Video Glitch on Android,

- Watch Videos till no videos are aviable
- Delete google service data + cache
- Delete game cache
- Watch videos till no videos are aviable
- Repeat

It seemed that TapJoy has a system that detects exessive use of the videos and flags your account.
I couldnt recieve free coins from any offers (videos, surveys, download and start and so on) like 3 days or smth.

Then, i got payed out properly again - so i started to test how far i can go, is there a timetable how often
I can use it etc.

After,... one week I got flaged again - but till now - I`m not able to recieve any free coins from any offer.
Scopely Support said its a known bug but they dont know when they will find the time to fix it. lol.

The fun thing is, it seems that a lot of people are affected by this "bug". Also I know for sure,
that people in my fraction are also not getting free coins (same point in time like me) but didnt use this glitch.
And some people in my fraction that used this glitch the same period of time like me, still recieve coins.

Further, sometimes - not always - when I give it a try and watch i.e two videos - i get hours later two new messages, and these messages are in the categorie "rewards" (the little red dot shows up). But when I click on rewards the in-box is empty - so it seems that the system want to send me the coins but they are "deleted" before i can collect/see them.

So - the question - is my account banned or is it really a bug and the time is just a coincidence?
AND - is there any known workaround to start recieve free coins again?

Things i tried so far:

VPN with several regions
Game Cache + Google Service Data
Deinstall
Try it on bluestacks

Thanks for every input/idea/solution - I hope this text makes sense, english is not my native language and I am sick right now so please forgive me any mistakes I made.

[teuzsbpro]

I think the tapjoy/game it's blocking my VPN because right now all vpn's i've tried says "connection error".

[clyde]

Jan 18, 2016 3:07:07 GMT teuzsbpro said:

I think the tapjoy/game it's blocking my VPN because right now all vpn's i've tried says "connection error".

interesting, i can watch videos with vpn connection.

What i forgot to mention, my second account also isnt aviable to get free coins and i didnt use this glitch with it. So my suggestion was, that the ban is on IP, IF it is a ban - but vpn isnt working also, im all out of ideas right now.

[Sager]

This also happened to me Sunday. I recieved maybe 600 coins from videos in a few hours. Then nothing. I watched probably 40 videos and nothing.

[pidaman21]

i tried to change my android id and watch videos via vpn no rewards -.-
edit:

i change all of my phone ids (IMEI, Android Seriel, ANDROID_ID) to get a new Tapjoy Device id
but still no rewards

[Sager]

I think this is a scopely issue. I reached out to tapjoy and they attempted to send me the coins I was missing. I never got them. I reached out to scopely and they just referred me to tapjoy. It's either a bug in their code or they are doing it intentionally

[pidaman21]

i did a support request and that was the answer from tapjoy.

sry for my bad english

Hi there!

Thanks so much for contacting Tapjoy Customer Service! I’ve looked into your support request, and unfortunately, this offer is only an opportunity for you to engage with our advertisers - there is no currency reward for doing so.

You are always welcome to view other offers on our in-app offerwall, the MyTapjoy app, or my.tapjoy.com to earn rewards in your favorite apps, though! Offers that provide a reward will be presented alongside the offer’s reward amount.

Thanks again for choosing Tapjoy! Sorry that we aren’t able to help more with this issue, but please feel free to let us know if you have any other questions or concerns!

All the best,

Otto A.
Tapjoy Reward Services
[e-mail]
support.tapjoy.com

Ticket Details

[zohner]

Been lurking her for a few weeks now, but I've had this happen to me on other games. It seems as though Tapjoy shadow bans people. They'll still let you do offers, but they won't pay out. When it's happened to me, I was able to start collecting pay outs within a week or two.

[samoo]

I have the same trouble than you hope someone will find a solution :/

[samoo]

Litle up someone know if the 'ban' is permanent or temporary ?

[Sager]

I concur with the shadow ban idea. I've been working on this through support tickets and they told me they put you in a manual review mode which basically means don't expect to ever see those rewards. They told me they had removed all holds on the account but I still did not get a reward after watching a video. They warned me that I could get permanent banned.

[Sadwick]

According to Scopely there is no limit for watching videos - u can watch all u can! But it seems the problem comes from Tapjoy - they putted u in a ban mode if u watched too many ads, 1st time 72 hrs, 2nd time 1 week and 3rd - its permaban This is all i found on the web! Looks like Tapjoy are just another scam company!

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